Privacy Policy

    Last updated: February 2025

    1. Information We Collect

    We collect information you provide directly to us, such as name, email, phone number, and business data. We also automatically collect certain information when you use our services, including usage data, IP addresses, browser type, and device used.

    2. How We Use Information

    We use the collected information to: provide, maintain, and improve our services; process transactions and send related notifications; respond to your comments and questions; send technical information, updates, and security alerts; and communicate promotional offers and news (with your consent).

    3. Sharing Information

    We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent. We may share information with service providers who help us operate our platform, always under confidentiality agreements.

    4. Data Security

    We implement technical and organizational security measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes data encryption, firewalls, and strict access controls.

    5. User Rights

    You have the right to: access your personal data; request correction of inaccurate data; request deletion of your data; object to the processing of your data; request portability of your data; and withdraw your consent at any time.

    6. Cookies

    We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze site traffic, and personalize content. You can configure your browser to reject cookies, although this may affect site functionality.

    7. Policy Changes

    We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and, when appropriate, sending you an email notification. We recommend reviewing this policy regularly.

    8. Contact

    If you have questions or concerns about this Privacy Policy or how we handle your personal data, please contact us through our official channels at waibot.io or via WhatsApp.